From Glass Art to Industry Leader

HIS Glassworks supplies coldworking tools and equipment to the glass art industry. Whether it’s cutting, grinding, polishing, or gluing, their customers—ranging from small studios to corporate scientific glass manufacturers—rely on them as a one-stop shop.

Like many successful businesses, HIS Glassworks started small. Originally an art-focused glass shop, they transitioned into supplying tools when they realized they could make the equipment they couldn’t find elsewhere. Before long, their reputation as a supplier overtook their work as artisans, and the business grew into a full-service distributor of glassworking tools and materials.

When HIS Glassworks first moved into supply, they ran operations on a DOS-based system—slow, outdated, and unable to keep up. Their first attempt at an upgrade was QuickBooks, but as CEO Mark Bolick put it, “We murdered it within a year.”

As a company dealing with both stock and custom products, plus backorders and split shipments, they needed a system that could actually handle the complexity of their business.

Over the next few years, they tried five or six other ERP systems, but none could keep up.

Mark had already identified AcctVantage ERP as the right choice, but internal hesitation kept them from making the switch—until their existing software collapsed under the pressure. That’s when they made the move to AcctVantage ERP in 2001.

10x Growth with the Same Admin Staff

Over the past 24 years, HIS Glassworks has scaled tenfold while keeping their administrative staff exactly the same. No extra hires to manage systems, no additional overhead for data processing. Every new team member has been hired to support business growth, not just to keep the system running.Mark put it simply: “The people who were using AcctVantage ERP in 2001 are the same people using it now. We haven’t had to add anyone extra to do those tasks. Every hire we’ve made has been in a role that drives revenue. We are literally doing 10x the business we were, with the same administrative staff. Incredible!”

For 24 years, HIS Glassworks has never needed to second-guess their ERP system. While other businesses churn through software every few years, they’ve been able to focus on growth rather than re-platforming. AcctVantage ERP continues to provide the same reliability, efficiency, and scalability that made it the right choice in the first place.

Mark sums it up best: “AcctVantage ERP deals with everything we want to throw at it.”

If you’re looking for an ERP system that can scale with your business without adding unnecessary complexity, AcctVantage ERP is the solution. Click here to get in touch and see how it can work for you.

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