Word on the street: not only is AcctVantage the best accounting softwareon the market, there’s nothing like AcctVantage when it comes to support. Maybe that’s because we’re an old fashioned company that takes the necessary time to get to know our customers and understand their needs, rather than just put out fires.
Talk To A Human
Our support staff answers the phone. More importantly, each Accounting Specialist works hands-on with custom configurations and coding. Each operator you speak with knows how the system is meant to work. No dial-by-number support or off-shore call centers with us. Just good, old fashioned in-person help when you need it.
Integrated Customer Care Plan
When purchasing software you must consider the costs for upgrades, system tweaks, feature development, consulting, and training… all of which can cost you thousands of extra dollars. AcctVantage provides new users with a full year of our Customer Care Program (CCP). You can rest assured your AcctVantage system stays up to date and actively supported with front-of-line privileges unavailable to non-members.
Never Buy Software Again
Whether it’s a minor tweak or a major new module, Customer Care Program members never pay for upgrades. Members receive every AcctVantage release for FREE! We keep it simple so it’s easy to grow with us!
Manageable, Fixed Cost
Keeping your business running smoothly is important to you. Our Customer Care Program offers an affordable fixed cost solution, allowing you to budget with confidence and avoid costly software surprises! Members have access to AcctVantage’s U.S. based support by telephone, fax, and email. You can worry about your business and have peace of mind about your software!